Talk to a real person at Pinnacle Asset Management

We answer every enquiry personally. No bots, no ticket queues lost in the ether — just a team that takes your questions seriously.

Pinnacle Asset Management is headquartered at Herengracht 482, 1017 CG Amsterdam, Netherlands. Our registered office is open to verified clients by appointment — please use the form below or email us to arrange a visit. For everything else, choose the channel that suits you best.

Send us a message

Use the form below for any enquiry — account questions, plan selection guidance, partnership requests, or press. Provide as much detail as you can so we can route your message to the right team.

Direct support channels

Our Amsterdam office

Our registered office sits on Herengracht, Amsterdam's principal financial thoroughfare, in the heart of the city's banking district. While we operate primarily as a digital platform, our physical presence anchors our regulatory standing and gives clients a concrete point of contact.

Business hours

Our support team follows Central European Time. Outside these hours, live chat remains available for routine queries and our email inbox is monitored continuously — you will receive a substantive reply as soon as the relevant specialist is online.

Before you write

Many common questions — about KYC, withdrawals, plan differences, vaults, and the referral program — are answered in detail on our FAQ page. If your question is covered there, you will get a faster answer by reading it than by waiting for an email. If it is not, we look forward to hearing from you.